Payment Center
Customer FAQ's
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  1. Where do I mail my payments?
  2. What is the easiest way to make a payment?
  3. How do I set up recurring payments?
  4. Can I make a payment with my debit card or bank account?
  5. How do I make a payment online?
  6. How long does it take for a payment to post to my account?
  7. What do I do if I have an insurance loss?
  8. What are the hours of operation for Customer Service?
  9. How do I request the amount required to pay off my loan?
  10. How do I obtain my payment history?
  11. What do I do if I did not receive my monthly invoice?
  12. How can I apply for a vehicle loan?
1. Where do I mail my payments? up arrow Back to top
Mail payments to: Flagship Credit Corporation
PO Box 740724
Cincinnati, OH 45274-0724
 
   
2. What is the easiest way to make a payment? up arrow Back to top
Visit our Payment Center site to find which one works best for you.  
   
3. How do I set up recurring payments? up arrow Back to top
By enrolling in our Automatic Withdrawal program you can set up reoccurring payments which will be automatically deducted from your account each month. For enrollment information, Click Here.  
   
4. Can I make a payment with my debit card or bank account? up arrow Back to top
To pay your bill online with a debit card or bank account, use our One-Time Online Payment System by Clicking Here.  
   
5. How do I make a payment online? up arrow Back to top
To make a One-Time Online payment you will need your Account Number, Zip Code, and your ATM/Debit card or Checking Account information. For a complete list of requirements visit our Payment Center or to make a payment Click Here.  
   
6. How long does it take for a payment to post to my account? up arrow Back to top
Normal payments will post to your account within 2 business days.  
   
7. What do I do if I have an insurance loss? up arrow Back to top
Call Customer Service for instructions on how to process the required paperwork for insurance losses. Insurance checks should be mailed to 1379 Dilworthtown Crossing #220 West Chester, PA 19382.  
   
8. What are the hours of operation for Customer Service? up arrow Back to top

Representatives are available Monday through Thursday from 8:00am to 11:00pm, Friday from 8:00am to 8:00pm and on Saturday from 9:00am to 5:30pm. All times are EST.

  
   
9. How do I request the amount required to pay off my loan? up arrow Back to top

Call 1·877·575·6332 and please have your account number ready when you call.
Payoff checks should be mailed to PO Box 450 Williamsville, NY 14231.

  
   
10. How do I obtain my payment history? up arrow Back to top
In order to obtain your payment history contact a Customer Service Representative at 1·877·575·6332  
   
11. What do I do if I did not receive my monthly invoice? up arrow Back to top
You should receive your invoice at least 15 days prior to the due date on your installment contract. If for any reason you did not receive an invoice, one of our Customer Service Representatives will gladly help and assist you in making your payment.  
   
12. How can I apply for a vehicle loan? up arrow Back to top
At this time we only accept credit applications directly from enrolled automobile dealerships and do not offer lending directly to the consumer.  
   

 

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