| 1. Where do I mail my payments? |
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| Mail payments to: |
Flagship Credit Corporation
PO Box 740724
Cincinnati, OH 45274-0724 |
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| 2. What is the easiest way to make a payment? |
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| Visit our Payment Center site to find which one works best for you. |
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| 3. How do I set up recurring payments? |
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| By enrolling in our Automatic Withdrawal program you can set up reoccurring payments which will be automatically deducted from your account each month. For enrollment information, Click Here. |
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| 4. Can I make a payment with my debit card or bank account? |
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| To pay your bill online with a debit card or bank account, use our One-Time Online Payment System by Clicking Here. |
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| 5. How do I make a payment online? |
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| To make a One-Time Online payment you will need your Account Number, Zip Code, and your ATM/Debit card or Checking Account information. For a complete list of requirements visit our Payment Center or to make a payment Click Here. |
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| 6. How long does it take for a payment to post to my account? |
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| Normal payments will post to your account within 2 business days. |
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| 7. What do I do if I have an insurance loss? |
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| Call Customer Service for instructions on how to process the required paperwork for insurance losses. Insurance checks should be mailed to PMB 111 1810 Wilmington Pike Ste 9, Glen Mills, PA 19342 |
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| 8. What are the hours of operation for Customer Service? |
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Representatives are available Monday through Thursday from 8:00am to 11:00pm, Friday from 8:00am to 8:00pm and on Saturday from 9:00am to 5:30pm. All times are EST.
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| 9. How do I request the amount required to pay off my loan? |
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Call 1·877·575·6332 and please have your account number ready when you call.
Payoff checks should be mailed to PO Box 450 Williamsville, NY 14231.
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| 10. How do I obtain my payment history? |
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| In order to obtain your payment history contact a Customer Service Representative at 1·877·575·6332 |
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| 11. What do I do if I did not receive my monthly invoice? |
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| You should receive your invoice at least 15 days prior to the due date on your installment contract. If for any reason you did not receive an invoice, one of our Customer Service Representatives will gladly help and assist you in making your payment. |
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| 12. How can I apply for a vehicle loan? |
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| At this time we only accept credit applications directly from enrolled automobile dealerships and do not offer lending directly to the consumer. |
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